how can we help you and your team?
bookings managementWe're familiar with a wide variety of bookings systems, including JaneApp, Cliniko, Halaxy, eAlth and more. We can make sure calls coming in can be converted to appointments, keeping your team busy and earning money. We can help with making sure patient files are ready to go, including any preliminary info you need like online intake forms, test results, etc. That saves you time and helps you prepare for your day ahead.
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Email inbox managementIf you get a feeling of dread whenever you open your inbox, let us help! We can sort and respond to emails as they come in, meaning your patients get answers faster, information exchanges with other health professionals can become more seamless, referrals and paperwork are uploaded to file where they need to be. We can help process payments and so much more! Let us know what you're struggling with - we can do as little or as much as you need.
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Phone answeringWith dedicated phone lines, a dedicated voicemail system and a team of 12 receptionists on call and familiar with your business at any one time, your callers are connected with a real, live onshore receptionist as soon as possible. We're friendly, we're compassionate and we prioritise patient care. We're also great at creating separation between you and patients where needed, and can keep your time sacred, as it should be.
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